.Insurance policy solutions are actually using artificial intelligence, but what tools specifically?Lisa Gobber, Nationwide's P&C director of purchases, spoke with Digital Insurance policy concerning how insurance agents are interacting along with several artificial intelligence innovations. " They are actually thinking about which of their carriers are actually investing in certainly not merely the innovation but the expertise monitoring and training assistance. They normally want to locations like the seller that they make use of for their organization monitoring system or even their consumer relationship monitoring device," Gobber claimed. "They're seeking something logical or even corresponding coming from a training pathway and a selection point of view." Digital Insurance connected via email to insurance substances and also firms to determine what artificial intelligence devices they're utilizing. The in black and white actions have been softly edited for clarity..